Shared Document

See other papers

Back to Research: Group Mind

Group Magic:
An Inquiry into Experiences of Collective Resonance
(c) 2003 Renee A. Levi
see also The Resonance Project

This document is intended to provide a brief but comprehensive summary of my doctoral dissertation research. I endeavor, in these pages, to convey the essence of the 315-page original effort for those readers who are less inclined, by virtue of time or interest, to read the academic document. Especially shortened are the review of literature and the findings sections in which, in the original, references to supporting research and many direct quotes are included. I hope, however, that the wholeness of the work has been preserved and communicated.

It is also my intent to invite the reader’s personal experiences of collective resonance to come forward. If it happens that something in this writing reminds you of a time of resonance in a group, any group, and you are willing to share it, I would like to know about it. The research continues in the form of a growing collection of remembered stories, and each one that comes forward amplifies the entire field. Please contact me at the address listed on the last page of this document.

If you would like to know more about the stories referenced in this research, share your own perspectives, order a copy of the complete dissertation or additional copies of this summary, or inquire about potential funding for further research in this area, please refer to the contact page also at the end of this document.

R. L.               
December, 2003

 

INTRODUCTION

 

We are at a crossroads in human evolution. We have arrived on the doorstep of the 21st century in great global disarray. Anxiety, hate, terrorism, and war are the pervasive themes of our time. We live in fear, and our dealings with one another reflect this undercurrent. We mistrust others in personal dealings, and group dialogues on important issues that affect our collective future are marked by skepticism and competition for perceived scarce resources. Our media capture and magnify it all—every unsettling detail—live and 24/7. This is dissonance: collective dissonance.

Even so, occurrences of resonance between individuals and within groups happen every day in situations in which people come together and experience intimacy and bonding, a felt sense of being in the flow or transcending, personal transformation, and sometimes the satisfaction of accomplishing extraordinary things

This is group magic, and these are the experiences that inform this study. They are extraordinary, but they are also ordinary in that they happen every day in all kinds of contexts and to people like you and me. They are difficult to describe, but we know when they have occurred. It is in the space between us, something beyond the level of intellectual exchange and felt in a different way than as a meeting of the minds. It is a meeting, but one of a different sort: it is a meeting of hearts, of souls, of energies, and memories, and although this group magic exists in the realm of physical space and time, it may reflect a dimension beyond the immediate interaction.

These experiences occur more frequently than we may know. They do not sell newspapers and therefore may go unnoticed in the course of a busy life, but they need to be brought to light and to be understood better because they serve as guideposts that point to ways of working and living together that sustain human life and spirit rather than destroy it. They are points of light that illuminate the way to a better world than the one in which we entered this century. The stories of these experiences need to be told in the voices of the individuals who have experienced them.

This study gathers and interprets experiences of collective resonance, the name I have given to the magic that is possible in group life. In it I explore the broad range of contexts in which people report experiencing this phenomenon and the many levels of connection that operate in them, including energetic, physical, intuitive, emotional, and spiritual as well as intellectual. I discovered in talking with athletes, military men, dancers, educators and students, construction workers, singers, police officers, corporate executives, weekend fishermen, and many others what the experience of collective resonance feels like, what they believe shifted their group into resonance, how significant the experience was for their life or work, and whether a similar sense recurred during the remembering and retelling of their stories.

Bringing this information to light is important, I believe, for two main reasons. First, by having access to examples of collective resonance, readers of the study may be able to recall similar encounters in their own lives, which will in turn raise awareness that it is available to us all and that its effects can be transformative. I also believe that increasing conscious recognition of felt experience actually amplifies the positive energy field around and between human beings and can affect decisions that lead to right action in the world.

Second, by understanding the components of such experiences, methods and practices can be created to help design and facilitate groups in ways that enhance the possibility of the emergence of resonance, again in service of decision-making that moves our societies forward, but also for the intrinsic satisfaction and joy that can heal the wounds already inflicted by a dissonant age.

The human spirit is not measured by the size of the act but by the size of the heart.

~~Billboard sign presiding over Ground Zero commemoration ceremony,
New York City, September 11, 2002

Collective resonance is, by my definition, a felt sense of energy, rhythm, or intuitive knowing that occurs in a group of human beings and positively affects the way they interact toward a common purpose. The word resonance means “re-sound,” which indicates a flow of vibration between two things, in this case two or more people. This study focuses on this aspect of group dynamics. Greater awareness and amplification of this level of connection between people and between groups and other, larger forces, I believe may help us find our way back to the knowledge and experience of our fundamental connections to one another and our environment and make greater progress toward our common human goals than we have been able to do using idea exchange and analytic problem-solving alone.

The word resonance has been used in many disciplines and in a variety of ways. In the following paragraphs I mention its meaning in the psychological and spiritual realms and focus on its definition in physics. A more extensive review of the literature, including related current research in the organizational arena, can be found in the complete dissertation. I want to note that there are other fields of research and practice in which the concept of resonance is central, most obviously in music, but these are not explored specifically in this research.

In the psychological realm the word resonance primarily connotes empathy and empathic connection. For example, the phrase “I resonate with that” commonly indicates an understanding or acknowledgment that the person has had a similar experience. In the spiritual realm, particularly in the Eastern traditions, resonance is central not only in terms of connection to the divine (through practices such as meditation in which a sense of unity with the universe may be experienced) but to human health and vitality because these philosophies (particularly the Indian, Chinese, and Japanese) are based on a system of energy and energy centers that affect wellness. This inquiry, although remaining open to all the connotations of the word resonance used by its participants, focuses on the physical and energetic aspects of group interaction and how they correlate with the natural laws of physics.

When human beings are in physical proximity, they interact on many levels. One is a rational/cognitive level in which ideas are exchanged primarily by way of words or gestures. The medium of exchange is largely symbolic in that whatever the person is feeling or thinking must be put into a communicable format such as language or facial or hand signals.

Another level of interaction occurs as an energetic connection between two or more individuals. Their bodies are also sending messages to one another through the medium between them—usually air—because each is vibrating constantly and affecting the electrostatic field around them. This vibration occurs because every cell (actually every atom and molecule) in the human body vibrates constantly (Childre & Martin, 1999; Cooper & Sawaf, 1997; Gerber, 2001; Hunt, 1996; Judith, 2001; Leonard, 1978; Lynch, 2000; Pearsall, 1998), and when they are organized into parts of the human body—organs, glands, muscles, and so on—they send rhythmic messages into the surrounding environment as vibrations. Some of these vibrations are audible and many are not, but all are perceptible to other living systems near the person in the form of sound wave interchanges. The human heart, in particular, sends audible vibrations into the surrounding environment but also affects the other vibrating elements within the body, acting as a kind of organizer of the frequencies of the vibrations of the other organs, tissues, and the cells that comprise them.

Collective resonance is a physical level of connection, facilitated by vibrational exchange, that operates constantly whether or not we are communicating verbally or are even aware of its existence. It is based on the laws of physics.

Each sound wave forms based on a combination of many frequencies. Some of the frequencies are multiples (harmonics) of one fundamental frequency particular to that object (e.g., a human body). Resonance is highest when the fundamental frequency is “heard” but even multiples of that fundamental frequency (harmonics) can create resonance, though the effect will be smaller.

It is the pattern of vibrations that, in the human being, feels most natural, hence, comfortable (and many times, energizing) and might affect the way in which the person ideally operates (by amplification of that state). Within the human system, such a state might be felt as a sense of harmony or being “in tune.” When waves are in tune, or have a fixed-phase relationship, they are “coherent” and build on each other. Meditative states are examples of this kind of resonance within the body and have been advanced as healing practices for cardiac and other bodily dysfunctions.

Resonance is also the phenomenon of the transmission of vibrations from one vibrating body to another in the absence of any contact with each other. This process can be understood as the impact of one vibration on another. Sympathetic vibration and forced resonance are terms for the phenomenon of resonance when the vibration of one body is altered by the vibration of something external to it (Nagata, 2002). In other words, bodies vibrating in close proximity affect one another in potentially different ways. One way is that the stronger of the vibrations overpowers, in a sense, the weaker signal, as in the case of the heart’s vibration regulating the other parts of the human system. Another is a situation in which the natural resonance of two or more vibrating bodies “lock into phase” or entrain with one another to produce a kind of harmony or coherence between them that not only feels natural but actually amplifies their connection. In physics, two sound waves of approximately the same frequency (or harmonic of the other’s frequency) will eventually entrain, or come together, and cause an increase in the amplitude of the wave. The energy transfer within the resulting system is considered optimal because the energy that comes to and from each oscillating (vibrating) body is natural to it. Itzhak Bentov (1988) called this a resonant system.

It is worthwhile to mention, at this point, the concepts of consonance and dissonance, which are related to but not the same as resonance. Consonance means “harmony; accord or agreement, harmony of sounds; a simultaneous combination of tones conventionally accepted as being in a state of repose” (Nichols, 2001, p. 435). Dissonance, defined by the same dictionary, is “disharmony; inharmonious or harsh sound, discord, cacophony; simultaneous combination of tones conventionally accepted as being in a state of unrest and needing completion; unresolved; discordant chord or interval” (p. 570). Unlike consonance, in which two or more frequencies combine to create harmony, resonance occurs when the wavelengths are exactly the same, that is, when two wavelengths of similar frequencies come together as one. I think it is interesting to note that in physics, dissonant waves are regarded as incomplete, unresolved, and seeking completion (or repose), whereas resonant waves are defined as having attained a state of rest.

When a specific fundamental frequency is created by any other object in the neighborhood of the original object, the original object responds to that frequency and that response is called resonance.

Applying the laws of physics to human interactions, one might wonder what are the effects of two or more individuals interacting with one another when the resulting “system” is resonant. What, exactly, does this resonance feel like to the individual human beings involved? How is it experienced and where (in the body)? What is the “product” of such gatherings? In what situations do they occur? What is meant by resonance when it is applied to human energy in group situations, especially natural resonance? These are some of the questions that arose for me as I read about the physical properties of resonance. They prompted this inquiry on the phenomenon I call collective resonance.

As mentioned earlier, my own definition of collective resonance is a felt sense of energy, rhythm, or intuitive knowing occurring in a group of human beings that positively influences the way they interact toward a common purpose. I believe that experiences of collective resonance are common but are not often brought to conscious (cognitive) awareness. They are felt experiences of synchronous connection, as in the physical sense, that affect the energy exchange in a situation and influence the outcome of whatever purpose the group is gathered to achieve. I believe that they are felt in a very powerful way although, again, they may go unnoticed in the course of a daily routine that is dominated by intellectual interchange and unrelenting activity. References are made regularly to awareness of this energetic layer of interchange in random or offhanded remarks, usually in other contexts, and these returned to me as I explored more deeply the stories within which these phenomena are reported to have occurred.


Approach

This study highlights collective episodes of resonance. This is because it is embedded in the domain of organizational systems, a domain in which I, as author, am a participant as a consultant and researcher. My interest is in resonance as a group phenomenon and how a deeper acknowledgment and understanding of it can inform the way that we as human beings can live and work together for a greater good. I do, however, expand the traditional definition of “organization” in this work to include any kind of group that interacts together toward a common purpose. Some group experiences described herein were work groups in the traditional organization development sense whereas others were not. Examples are groups whose purpose was to have a good workout, reach a particular meditative state, win a game, learn about a topic, give a performance, or enjoy a leisure activity together. I intentionally chose this design because my purpose was to explore a little-known domain. I think it is vital and ultimately more beneficial to the organizational systems field of inquiry and practice, where I believe it will have significant application, to stay as open as possible to reported characteristics and value of experience in many different venues. It is the essential constructs of experiences of collective resonance that I wished to illuminate, and I found commonalities in the way such energetic exchanges are described that transcend the type of situation in which they occur. In this way the study also models a holistic approach to the topic and can later be evaluated for its service to the organizational world.

Although there has been inquiry in the organizational learning arena into deeper levels of human connection in group situations in the works of Bohm (1980, 1985), Isaacs (1999), Senge (1990), and others that acknowledge a “felt presence” in groups (a kind of implicate order that resides in the collective and informs it), they stop at the level of intra- and interpersonal interactions (how to do and be in groups so that maximal learning can take place for individual and group effectiveness), in my opinion. Briskin et al.’s (2001) study explored the field of collective intelligence and set the stage for this one in that it uncovered experiences of rhythm, sound, and movement in felt experiences in groups. This suggests that there is a physical level that coexists with rational or psychological exchange and understanding. Although a pilot study that I conducted on this phenomenon in a single group experience from multiple perspectives was initially titled An Inquiry Into a Phenomenon of Collective Intelligence, I renamed it An Inquiry Into a Phenomenon of Collective Resonance to highlight the physical and energetic aspects of such experiences, not the intellectual ones. The current study, likewise, attends to these elements of experience. My approach, then, highlights both the collective and the resonant aspects of collective resonance.

Scope

Thirty-two contexts in which collective resonance was reported to have occurred are included in this study. Although I interviewed 34 individuals, three described one particular situation and were interviewed together. In selecting the contexts, I emphasized maximum variety to discover whether there were common themes and to encourage readers of the dissertation from all walks of life to relate to the experiences. It was important to me that the results not be perceived as representing a particular group of people or a certain mindset, background, or other categories of membership.

The group situations included three or more individuals gathered together for a specific purpose. The study excludes groups that were formed for illegal or violent purposes, such as street gangs. Although resonance can occur between two individuals, this inquiry was directed to experiences of group resonance because it lies in the domain or organizational systems, as mentioned earlier. The findings are intended to help guide those working with or living within group situations.


Collective Resonance Contexts

Following are the 32 collective resonance contexts and a brief identification of the person interviewed from that group:

    1. A construction crew working together over a period of years building homes in rural Maine. The interview was with one of the crew members.

    2. The volunteer effort based at St. Paul’s Chapel in lower Manhattan that was organized to support the relief workers searching for victims and cleaning up in the aftermath of the September 11, 2001 disaster at the World Trade Center. This project lasted for nine months. The interview was with one of the coordinators of that effort.

    3. A strategic planning retreat in which two recently merged social service agencies with different organizational cultures met to create a vision of their future. The interview was with the human resources director of the new, merged, agency.

    4. A United States Air Force unit stationed in the Philippines for many months evacuating military personnel and their families and guarding the abandoned base after a volcano eruption. The interview was with a sergeant in the unit.

    5. A Friends meeting for worship in the Quaker tradition. The interview was with a church member who is also a consultant, author, and facilitator of corporate management groups. This person spoke of collective resonance in both contexts.

    6. A small soup shop where employees work together efficiently to serve customers at very busy times (e.g., lunch time). The interview was with the manager of the shop.

    7. A family context in which one member, a young woman, was dying of breast cancer, leaving two children, numerous siblings, parents, and extended family. The woman, desiring a conscious dying process, asked her friend, my interviewee, to be present at family gatherings and situations surrounding the various phases in her three-year ordeal. She described several of these gatherings as collective resonance.

    8. The campaign team of a United States senator’s run for the presidency. The interview was with the manager of the campaign team.

    9. A dance class. The interview was with a new member of the class.

    10. A police officer in an arrest situation at gunpoint with seven suspects. The interview was with the officer.

    11. A high school English class. The interview was with the teacher.

    12. A five-year effort to establish a new children’s museum from conception to opening of its doors. The interview was with three core members of the founding team.

    13. A deep-sea fishing expedition with six men. The interview was with one of them.

    14. Women’s groups gathered for different purposes related to women’s issues. The interview was with the facilitator of these groups.

    15. A community-building effort between blacks and whites in rural Mississippi in the mid-1970s. The interview was with a member of the consultation team that conducted the project.

    16. A group of craniosacral therapists learning technique involving the energy of dolphins in the waters of the Caribbean. The interview was with a cofacilitator of the training.

    17. The offensive line of a football team. The interview was with a lineman.

    18. A group of international political and business leaders gathered to discuss peace initiatives throughout the world and their lack of success. The interview was with a cofacilitator of this group.

    19. An Alcoholics Anonymous meeting. The interview was with a member of the organization.

    20. A workshop for corporate executives on developing breakthrough leadership skills. The interview was with a magazine editor who observed and wrote an article on this process and later participated in another workshop.

    21. A graduate school intensive course on a particular psychotherapeutic technique. The interview was with the creator of the technique and founder of an institute that provides clinical services and education.

    22. The same graduate school intensive course as above. This interview was with one of the students in the course.

    23. Two thought-leader gatherings designed to exchange ideas and dialogue on issues important to the participants. The interview was with a corporate consultant who was a member of one group and facilitator of the other.

    24. Three people, relative strangers, stranded on a sailboat in the fog on a planned weekend sail to Nantucket. The interview was with one of them.

    25. An ongoing evening study group meeting designed for dialogue and meditation on Christian values. The interview was with a group member.

    26. A college male a capella singing group. The interview was with a student member and pitch for the group.

    27. Large corporate gatherings designed as retreats for strategic planning. The interview was with the creator of the particular technique used, one of the original founders of the professional field of organization development.

    28. A spiritually based movements class using ancient sounding and movement exercises. The interview was with a member of the class.

    29. Groups of people in which music, sound, and vibration are used as a facilitation technique to uncover themes important for their work together. This interview was with the creator of this technique and facilitator of the groups.

    30. A retreat for business leaders to discuss a new business paradigm, gathered in the weeks after September 11th. The interview was with a cofacilitator of the retreat.

    31. A meeting of the coresearchers of a doctoral dissertation research project that inquired into the transformational journeys of business leaders. These eight people had been interviewed in depth and narrative poems had been created about their lives. This meeting was designed to share these poems and to enable further transformation among people who, for the most part, had never met. The interview was conducted with the doctoral student researcher.

    32. A 10-week graduate course on leadership involving storytelling. The interview was with the professor and cocreator of this course.

The parameters around the diversity of these experiences were:

• Some were spontaneous, and others were planned;

• Some were small gatherings, and some were very large;

• Some were work-oriented, and others were volunteer, academic, athletic, or leisure-based;

• Some were gender-specific, and others contained mixed genders;

• Some were speaking or dialogue-based, and others were centered on physical movement;

• Some were conducted in silence, and others were organized around or involved sound;

• Although all had a purpose for the gathering, some were task-oriented with specific and measurable goals, and for others the raison d’etre was the gathering itself;

• Some occurred in difficult or dangerous situations, and others were in pleasant ones;

• Some were intellectual in nature, and others were body-based; and

• Some were specifically spiritual in intent, and most occurred in secular situations.

What are we really saying when we notice that we are “on the same wavelength” with someone else, that two people seem to be “in synch,” or that something “sets the tone” for something else?

Rationale

 

Several factors motivated and informed this study. First, there was a desire, on my part, to uncover occurrences of this phenomenon to confirm my suspicion that they are more prevalent than assumed because they exist below the level of conscious awareness. This proved to be the case as evidenced by the relative ease with which I was able to locate participants for the study. I ended up with more potential interviewees than I was able to accommodate for this research,

and I continue to gather stories that emerge from readers of the work. This “bringing to awareness” illuminates unarticulated experiences that are more widely occurring than we know and encourages further study and thought by giving the phenomenon credibility because of its prevalence.

Further, uncovering the diversity of types of collective resonance experiences that people report is important in that it shows itself to be a phenomenon to which many different kinds of people in many kinds of group settings can relate. As the common elements of collective resonance experiences begin to be uncovered, the relevance of the phenomenon and its accessibility to many types of people in many types of organizations may become clearer.

The bringing to conscious awareness of felt experience may have the effect, perhaps, of doing something else: that is, strengthening the field of resonance existing between individuals and groups on a broader scale. Knowing how we resonate with one another on energetic and vibrational levels and with larger fields of intelligence, we may be able to engage our minds more consciously in the vibration, which could serve to actually strengthen the field, much as the two wave forms of similar frequency mentioned earlier entrain, or “lock into phase” with one another, oscillating at the same rate and increasing in amplitude. We already know how human beings flow, or resonate, with an activity in which they are engaged (Csikszentmihalyi, 1990). This paper can be seen as being about flow experiences between people and how collective flow may interact with larger fields. Also, because the act of retelling the incident of collective resonance in the interviews resulted in a recurrence of the felt phenomenon in almost all of the interview situations, that occurrence itself strengthens the existing field. This aspect, though not measurable in traditional ways, was a motivating force in this study.

Although the above factors serve to broaden our understanding of this phenomenon by involving more and different experiences, another intent was to deepen existing awareness and work in the theory and practice of organizational systems. There are already individuals and groups working to understand this arena. By identifying and elaborating on the components and characteristics of these experiences, I hope to contribute to giving form to this effort. Greater understanding, it is my hope, will help establish this field of inquiry, create tools for academics and practitioners to use to cultivate collective resonance more consciously in group situations, especially those that make important decisions that shape the future of our world, and give rise to new questions that will give direction to further research.

Our selves, our organizations, and our world, I believe, have gotten out of balance, out of harmony. One of the key elements of systems theory is balance: all parts are essential to optimal systemic functioning, and a state of harmony keeps it together. The key element in the Eastern philosophical traditions is harmony or balance. In my opinion, we have put too much emphasis on cognitive processes to make decisions and solve problems—the rational, linear part of our human systems, personal and organizational. We have ignored a vast resource, our physical selves, which continually access information from the environment surrounding us and inform our work together. To learn from this resource we need to begin to listen deeply to ourselves, to others, and to the universe around us.

By bringing attention to, and, I hope, action toward using our physical selves to access other sources of intelligence, we can work toward achieving a state of health. We can bring into better balance the logical, rational, and linear mind-sets and the intuitive, feeling, energetic ones. The word health means “whole” or “wholeness,” which is the ideal state to which we aspire personally, in groups and organizations, and as a world.

Collective resonance occurs in unexpected venues, from people working together in paid or volunteer organizations to gatherings whose purposes are problem-solving, recreation, self-improvement, or comfort from devastation. The gatherings can be small or large; spontaneous or planned; gender-specific or mixed gender; dialogue, sound, or movement-based; or conducted in total silence.


METHODOLOGY


Choice of Method

 

This inquiry was conducted using a combination of human science methodologies to provide the greatest amount of reliable information. The primary approach is phenomenological, complemented by participant observation. Phenomenology is the systematic attempt to uncover the meaning of lived experience. It is based on the belief that objective understanding is mediated by subjective experience of the phenomenon and that human experience is an inherent structural property of the experience itself.

Because this study was designed to elicit experiences of collective resonance, including energetic, intuitive, emotional, psychological, physical, and spiritual connections as well as intellectual ones, it includes the practice of participant observation in its design. In the physical presence of the interviewee I could most effectively gather the nonverbal and energetic information I sought, including data such as voice, gesture, energy level, and other expressions of feeling. Because of time and distance factors I conducted some of the interviews by telephone, which limited but did not eliminate the gathering of some aspects of resonance from the communication.


Participants

The participants included individuals who indicated that they had experienced the phenomenon of collective resonance as described to them using the definition I articulated earlier in this paper. No specific parameters were given in terms of type of experience, when it happened, or who was involved. In some cases I used examples to spur their thinking. When I sensed intuitively that there was recognition on the participant’s part of the topic being researched, I invited him or her to briefly describe the situation to me. I then made a judgment on whether to invite them formally to participate in the study.

Participants were identified by way of personal contacts and suggestions from individuals either working in the field, such as colleagues, clients, fellow students, members of the Collective Wisdom Initiative, and dissertation committee members, or they were identified by me either directly or by referral. Some emerged, seemingly randomly, from my daily life. Approximately one-third were individuals who indicated academic or professional interest in the subject prior to the study in the form of writing, research, or applied forms such as acting as facilitators in group settings. Two-thirds were individuals from diverse settings who indicated they had had an experience of the phenomenon but who had not had a specific interest in it prior to the interview.

All participants were apprised of the purpose and procedures of the study and signed a consent form prior to being interviewed. All interviews were audiotaped and lasted approximately one hour. Each participant had access to the audiotape or transcription of the findings of the research study. There were no parameters in terms of gender, race, ethnic or religious affiliation, profession, or geography. All participants were 21 years of age or older and speak English. All identifying factors were changed to ensure anonymity and participation in the study was entirely voluntary. About half of the participants were male and half female, and the age range was approximately 21 to 75 years of age. There was a range of ethnic, cultural, and religious backgrounds although I kept no specific data on this.

Researcher

The sole researcher, myself, has been involved in the organizational systems arena for more than 12 years as an organizational development consultant, 6 years as a graduate student in organization systems, and 8 years as an employee in the private sector. I have had the opportunity to experience the phenomenon being studied here, resonance in groups, as a facilitator and by way of personal participation. Though infrequent, these occurrences of collective resonance fueled my interest in deepening my own understanding of its components and characteristics as reported by others who claimed to have had similar experiences and contribute to the emerging field of knowledge about this phenomenon.

Data Analysis

The themes that emerged from the interview data resulted from my personal interaction with the data. Each transcript was read and reread multiple times with notations identifying the messages that I felt were being communicated about the elements of experience, the shifting factors, the significance of the experience, and the present moment felt sense. Likewise I listened to the audiotapes multiple times to help remember the energetic aspects, tone of voice, and nonverbal interview experience. Groupings and categories of experience formed across the interviews and became the findings of the research. In each category I included only those themes that were shared by at least one-third of the diverse set of collective resonance experiences, with one exception. This was not intended to minimize other elements of experience, shifting factors, or significances as every experience is unique and valid, but to highlight commonality and maintain clarity of communication of the findings.

Funding

This study was partially funded by the Fetzer Institute’s Collective Wisdom Initiative. It is related to the work of this initiative in that it explores more deeply one aspect of the experience of collective intelligence and spiritual wisdom identified by their 2001 study, Centered on the Edge: Mapping a Field of Collective Intelligence and Spiritual Wisdom. (Briskin et al., 2001).

 

FINDINGS

This section presents the results of the study in four categories: elements of experience, a description of what collective resonance feels like to participants; shifting factors, or what was noticed by participants to have shifted their group into resonance; significance of the experience, or how important it was to the participants’ lives or work; and recurrence of the phenomenon, or a description of whether the felt sense of the original experience reoccurred during the interview. For the first two categories—elements of experience and shifting factors—a visual graphic is included, and for all categories I have presented a narrative description. The complete dissertation includes numerous verbatim quotes from participants that support the narrative summaries reported here.

All findings reported were shared by at least one-third of the participant population with the exception of one element of experience, Total Presence, which was included because it was closely linked to another element. Although I believe that all reported aspects of experience are important and valid, there is special significance in the fact that some were widely shared among such a diverse group of individuals and experiences. It is these widely shared components that will also inform the creation of applications for more conscious cultivation of collective resonance in groups. The order of reporting of the specific findings in the narrative is descending, with elements of experience or shifting factors that were most widely shared reported first.

Elements of Experience

The 14 descriptors below illuminate how collective resonance felt to the 34 study participants:

Collective resonance

• is felt in the body,
• contains movement and rhythm,
• involves emotion,
• is felt as a connection to others,
• involves a felt sense of movement of boundaries,
• is high energy,
• includes touch and close physical proximity,
• requires a shift out of the cognitive and intellectual domain,
• is felt as a connection to self,
• feels calm, grounded, and relaxed,
• feels like an altered state of consciousness,
• contains awareness of an energy field,
• is felt as a connection to spirit, and
• requires total presence.


A visual map (Figure 1, below) of the above elements of experience and a concise explanation of each appear below. The full dissertation contains more discussion and numerous direct quotes from participants that support each theme identified.

Figure 1. Visual map of elements of experience.

 

The word phenomenon comes from the Greek phaenesthai, which means to flare up, to show itself, to appear.

Collective Resonance is Felt in the Body

 

In 31 of the 32 collective resonance experiences described, there was recognition of a physical felt sense accompanying the intellectual and emotional ones. Although in Western society it is not typical to be aware of or focus on the messages that our bodies give and receive in daily life, when I asked specifically in this study, participants were able to identify specific areas of the body almost unanimously.

The heart and upper torso area (including back, lungs, and arms) was identified by more than two-thirds of this study’s interviewees as the primary location of physical sensation. Participants described the sensation in myriad ways such as rhythmic quickening, expansion, connecting with other hearts through “threads” or “cottony connections,” and arrow piercing of an individual’s heart. Tingling of arms and upper back relaxation, easier breathing, and energy surges in the upper torso region were other ways people described their sensations.

Another physical area identified as feeling sensation were the eyes, with 8 participants reporting this phenomenon, 7 of whom associated it with greater clarity of understanding or comprehension.

An overall body sensation was another shared aspect of the experience. Several participants mentioned a feeling that their cells were affected, usually in terms of expansion or opening, letting go, or relaxing, whereas others reported an all-over experience of bodily memory of another time, tingling, peacefulness, a “certain vibration or resonance,” wholeness, or “an immersion, almost.”

“The memories are more than photographs: they’re body memories; they’re emotional memories; they’re printed on every part of me.”

Collective Resonance Contains Movement, Rhythm, or Flow

 

A reference to movement, rhythm, or flow appeared in nearly all of the interviews in this study. As such it was, after identification of physical body sense, the construct of experience that was most widely shared. In some contexts, movement, rhythm, or flow that contributed to collective resonance happened when they were consciously designed into the group context. In some it occurred spontaneously from a somewhat sedentary situation, and for still others, movement was an inherent part of the task of the group, such as physical work or exercising, and was identified specifically as contributing to collective resonance. Also, participants identified times when movement, rhythm, or flow shifted a difficult group environment into resonance and other times when it emerged within a group that had been previously connected emotionally, psychologically, or spiritually. The use of language that conveyed movement, rhythm, or flow, such as the experience having “a spiral quality,” was also identified in this study as contributing to that felt sense, even when the context itself did not contain any physical manifestations of these phenomena.

“Now the energy in the room is felt energy. There’s movement . . . . There’s dynamism. There’s an energy that uplifts and an energy that calls forth. Movement is a byproduct of what’s happening.”

Collective Resonance Involves Emotion

 

An emotional component of the experience of collective resonance was identified in 27 of the 32 interviews. In keeping with a Webster’s Dictionary definition of emotion as “a state of feeling, the affective aspect of consciousness . . .” (p. 271), I use the word emotion in this section of findings to denote those aspects of human awareness of experience that are involuntary and arise from a different source than rational, cognitive thinking. Some of the participants in the study identified these emotional components of experience in a general way, whereas others were very specific about what kind of emotion it was. Almost half of the people who identified emotion mentioned that they were also aware of a shift in focus that moved the individual “out of the head” and was necessary, they believed, to feeling the resonance in groups.

In addition to referring to emotion in a general way, the specific emotions mentioned widely were joy (16 of 27 interviews), gratitude, appreciation, empathy, compassion, and love. Laughter and fun were mentioned repeatedly and were included in the category of joy.

Negative emotions were not articulated as an element of the collective resonance experience itself but several participants described these—anger, frustration, fear, and others—as part of the group experience leading up to a shift into resonance. As the air force sergeant said, “Sometimes things get so bad that they become funny.”

It is important to note, too, that during many of the interviews, emotional expression, usually in the form of tears or pauses in speech, was involved. This, for me, was also an indication of the importance of the experience to the interviewees and substantiated the recurrence of the original felt sense in some cases.

“Many people had tears come to their eyes in being received in such a deep way.”

Collective Resonance is Felt as a Connection to Others

 

A strong felt connection with others in the group was a commonly expressed element of the experience of collective resonance. Of the 32 interviews, 25 contained references to this feeling. Three of the interviewees indicated that they had had a prior connection to the other members of the group, usually in the form of satisfying personal friendships, but the vast majority of the study participants who identified this aspect of the felt experience of resonance did not know the other members of the group very well. The connection was made within the experience, and several mentioned that it carried forward in the form of ongoing friendships or work together after the group experience.

Although some of the participants spoke of connection in a general sense, there were two main ways that people expressed their felt experience: a feeling of belonging to the group and an acknowledgment of commonality or similarity with the others.

“I realized . . . well, maybe it comes back to what I didn’t realize . . . it’s about that whole connection, about connecting with each other. I realized that I needed connections and I hadn’t had those connections. And I thought, ‘For crying out loud, what a waste of my life!’”

Collective Resonance Moves Individual and Collective Boundaries

 

The experience of movement of personal and collective boundaries was a pervasive phenomenon reported by participants. In 23 of 32 interviews, participants referred to a felt sense of shift in their perception of self, the group, or self within the group. They fell into four main categories of experience:

Participants who experienced a sense of expansion of their individual boundaries

Fourteen interviewees reported that while in the experience of collective resonance, they felt a distinct sense of their individual selves growing larger or expanding out to the group boundary and sometimes beyond. Some described it as a physical expansion, that is, their body or cells in the body felt larger, and some felt emotionally, psychologically, or spiritually expanded.

Participants who experienced a sense of expansion of the group’s collective boundary

Six interviewees mentioned a felt sense of the group’s boundary expanding into something larger. They experienced the group itself growing bigger or transcending its own space.

Participants who experienced a sense of collective oneness

These participants described a felt sense of oneness or unity that emerged from the coming together of separate selves in the group situation. In most cases the reported experience was one of dissolution of personal boundaries and the adoption of the collective boundary as one’s own. For some, the reported sense of unity went beyond the group and referred to collective in a still larger sense.

Participants who experienced a sense of individual boundary simultaneous with a sense of collective boundary

In addition to those people who experienced collective resonance as a sense of oneness, many described it as an experience of simultaneously maintaining one’s own individuality while coming together to form a group gestalt. These people acknowledged that for them, a sense of group resonance was not diminished by the maintenance of their individuality and uniqueness and, for some, deepened both experiences. For some participants, the simultaneous holding of boundaries was seamless and easy, and others expressed more difficulty in shifting from a felt sense of self to group and back again.

“The collective resonance and the individual resonance were in a dance.”

Collective Resonance is High Energy

 

This category was difficult to name because there were so many ways in which participants referred to this phenomenon. Some mentioned a sense of aliveness, and others described a kind of power or strength that they felt in themselves or in the group experience. Still others spoke of excitement and of an awareness that some or all of their senses were heightened or sensitive. The common theme, though, is that there was a feeling of high energy in the room during collective resonance and that participants experienced it as a positive thing. More than two-thirds of the people I interviewed reported this phenomenon as a part of their experience and, thus, I consider it a significant finding of the study.

“The whole room had this incredible, high-voltage feeling.”

Collective Resonance Includes Touch or Close Physical Proximity

 

Reports of physical touch or close physical proximity of participants were abundant in this study and a significant factor in the experience of collective resonance. Of 32 interviews, 18 included specific references to touch or physical nearness and all of the situations or experiences that were described involved face-to-face personal contact among participants. Most occurred in small physical spaces and a few were in larger ones—outdoors, for example, or in a large ballroom or football field. Where people interacted in larger spaces, the actual collective resonance is reported to have occurred among small groups of people who were close to one another. It is not a finding of this study that collective resonance only occurs when people are physically gathered because I did not include at-a-distance situations.

“Wow, I gotta touch somebody so they can feel this way!”

Collective Resonance Requires a Shift Out of the Cognitive Domain

 

An important finding in this study was that to experience resonance, participants reportedly made a shift from the intellectual, cognitive, or brain-centered kind of thinking that powered their everyday lives into a kind of receptivity to physical, intuitive, or spiritual sources of information or experience. By reporting these findings in this way I do not mean to imply that the participants indicated that the brain was disengaged in this process, only that the focus shifted, for them, from a mind-oriented analytical process to bodily, intuitive, emotional, or spiritual knowing.

Previously I mentioned that almost all of the participants referred to a physical felt sense of experience. Of these, 14—almost one-half of the total interviews—indicated that to do this required a conscious shift from brain to body. For some it required a process of letting go, a willingness—not always easy—to release the thinking mind so as to experience in other ways. For others the ability to shift from a mental orientation was possible because they were doing a job or task that was so familiar to them that it required little analytical processing. These people mentioned that it was in these situations that they noticed a different kind of rhythm or sense of connection occurring.

“I think that what we’re talking about today is the truest . . . form of who we are. I can betray my mind but I can’t betray my body.”

Collective Resonance is Felt as a Connection to Self

 

More than one-third of the participants in this study—13 people—noticed that in addition to feeling a sense of collective resonance or group feeling, they felt a connection with themselves during the experience. One even called it individual resonance when she said, “The collective resonance and the individual resonance were in a dance.”

Several people described their inward journey as an insight, sometimes sudden, sometimes emerging slowly, about themselves. For one, the realization that the diverse threads of his life experiences were coming together suddenly to allow him to accomplish a seemingly impossible task was a profound connection with himself. Other people referred to healing—healing of themselves—as a result of experiences of collective resonance.

“So it’s both. It’s the sense of my own connection to my own Source, and it’s also a growing sense of the connection with everyone in the circle.”

Collective Resonance Feels Calm, Grounded, and Relaxed

 

Although a majority of the participants reported an energized or highly charged state either personally or in the group during collective resonance, about one-third reported a very different feeling of calm, groundedness, or relaxation. Most of these reports emanated from situations that were not, by their nature, challenging or difficult. Of the 10 situations, 2 could have involved fear or danger but instead felt calm to the individuals who experienced and then reported them. This leads me to include the felt sense of calm, groundedness, or relaxation as an aspect of collective resonance, not only a characteristic of the type of situation described.

“It was like things were spinning [in my head] when I walked in but the centrifugal force of this spinning kind of spun out and then suddenly there was nothing left there other than just this calm presence. And that I was able to totally focus on what we were doing right there in the room . . . I felt so calm and safe . . . . I was pretty stunned.”

Collective Resonance Feels Like an Altered State of Consciousness

 

This quote is one of the ways participants mentioned a kind of altered state of consciousness that occurred for them during their experience of collective resonance. There were many others—about one-third of the participants in this study mentioned this phenomenon—and the metaphors that they used were diverse and creative. All had something to do with a form of separate reality from the usual way the participants experienced group life. The most common characteristic of the state of altered consciousness was a lost awareness of time. Below are some of their statements, presented in a way that I hope illuminates their variety and power:

It was like an immersion, almost. (volunteer coordinator, September 11th relief effort)

We had been elevated. It wasn’t an out-of-body experience, I mean I knew it was me. But just for a while I was taken somewhere else and acknowledging a different form of me. Of us. (Friends meeting for worship)

It was almost like being inside this really strange bubble . . . with these seven individuals in this situation. (police sergeant in an arrest situation with seven suspects)

There is an altered state of consciousness that becomes riveting to the witness. (movements class member)

It felt surreal then; it feels surreal now. It almost feels like it never happened. (air force sergeant stationed in the Philippines)

When we’re working like that, it feels like we’re in the zone. (manager of a soup shop)

It seemed like a spell. (three people stranded on a sailboat in the fog)

It was almost as if I am under a spell or something . . . like the magnet’s pulling. (craniosacral therapist training in waters of the Caribbean)

It’s like you can cut this sacred space with a knife . . . or hold it in your embrace. (psychotherapist training a group of therapists)

My experience was . . . getting a bear hug from the Holy Spirit. We were completely at peace and enveloped by loving arms. (Christian study group member)

The sound . . . the sound . . . as I’m talking I can remember, on the sidelines, there’s drums and there’s yelling, and there’s bands…. And all of a sudden a vacuum forms and you’re in this little world. Pain goes away.

Collective Resonance is Experienced as an Energy Field

 

About one-third of the participants in my study observed that they sensed a kind of energy field surrounding or enfolding their group during collective resonance. I have included these comments in this section of the research findings because each made specific mention of an energy field. Although every individual described it differently they all clearly communicated an experience of being in an energetic space that was boundaried in some way. Their descriptions are graphic, and although many expressed that they did not know what kind of energy or presence was there, they were all convinced that there had been some force within the space that influenced the collective resonance that was felt by the group.

Energy fields were described as being influenced by physical movement, a shift of focus from “the outside world” to the inner one by “letting go,” a willingness to suspend judgment in order to experience a different reality, and conscious intent to hold a space in which a field of collective resonance can emerge. One participant suggested that energy fields can be experienced between people at great physical distance and can be cultivated in a roomful of people through one person’s conscious attention and intention.

It was a very condensed experience for just the eight of us. It reminds me of the Wizard of Oz when the Witch of the North comes in . . . that kind of bubble . . . it was all-inclusive. We were all inside this bubble working on this particular situation, experiencing it together.

Collective Resonance is Felt as a Connection to Spirit

 

In addition to a felt connection to others and to self, about one-third of the participants in this study acknowledged sensing an outside force or source during their experience of collective resonance. Of the 12 occurrences described in this way, 3 were in a religious or spiritual context and 9 were in secular situations.

“Spirit was there. Spirit was among us. Nobody spoke.”

This phenomenon was felt both individually and collectively and was independent of the context of the group, whether secular or religious. It was described as sometimes entering the group through an individual, sometimes just suddenly being there, and sometimes affecting the group by bringing, or “guiding” the participant to the situation in which resonance occurred. The spiritual component was also described by some study participants as having more credence because it was collectively felt. At times it was experienced in traditional religious ways, such as in the form of the Holy Spirit, and at others through nature or as an unnamed but powerful felt force or feeling.

The comments in this section differ from those in the section on collective resonance experienced as an energy field. In these interviews, it is clear to me that the participants were referring to a spiritual connection, not a physical energy field that was the subject of the other section. Although spirit was expressed in various ways—nature, God, greater power, Other—the intent of the speakers, I believe, was to express a sense of sacred or spiritual connection.

 

Collective Resonance Involves Total Presence or Engagement

 

About one-quarter of the participants in my study mentioned that they felt fully present, engaged, or in the moment during their experiences of collective resonance. The reported complete immersion in the experience of the moment precluded distractions of any kind. A few interviewees connected this phenomenon with silence, such as in the process of deep listening to someone else’s story. Although most reported a positive experience, several suggested that being so fully engaged was exhausting and welcomed the relief of action and distraction.

“It’s one of those special times when you know you’re in the moment. If you’re not, you’re dead.”

Shifting Factors

One of the main purposes of conducting this research study was to uncover what participants identified as factors that influenced their group’s shift into collective resonance. The reason for this interest is to understand these shifting factors and determine whether they can be replicated in other group situations, in organizations, for example, to enable collective resonance to emerge. For all of the groups included in the study, there were specific aspects of the experience that contributed to a different way of being together or accomplishing a task together that, for them, affected the experience in a positive way. These factors were, in descending order of consensus, vulnerability, silence, story, place/space, container contraction, shared intention, truth, sound/vibration, and spirit. Figure 2, below, is a visual map of the major shifting factors, and a concise explanation of each factor.

Figure 2. Visual map of shifting factors.

 

Shifting into Collective Resonance: Vulnerability

 

The most widely shared factor, with more than two-thirds of the study participants reporting some form of it, that influences the shift that a group makes into collective resonance was an acknowledged feeling of vulnerability. In my interviews, this feeling was expressed in personal contexts, in terms of the individual or individuals feeling vulnerable, and also as a characteristic of the group as a whole. In other words, sometimes individuals reported that they felt vulnerable within the situation and that this affected their own experiences and the group. Sometimes the interviewee noticed it in others in the group, and sometimes the entire group was reported to have been feeling vulnerable because of a planned or unplanned situation.

Vulnerability showed itself in various ways in this study. In some cases there was a sense of not knowing the answer, what was next, what to do, why they were there, or what had happened. In other circumstances, self-revelation was a sign of vulnerability, or a personal approach of openness to learning and growth reportedly helped shift the group into collective resonance. In still others, there were outside factors, such as fatigue or illness, danger, difficult conditions, or disaster, that influenced a sense of vulnerability in the group.

“See, it came from not knowing, rather than knowing, what to do.”

Shifting into Collective Resonance: Silence

 

More than two-thirds of the participants in this study referred to silence as a shifting factor in their group’s experience of collective resonance. It is thus a significant finding from this research in that it was so widely shared an element of experience given the diversity of contexts. Silence affected the group in three ways: (1) as a time for individuals to acknowledge and connect with one another and with themselves, (2) when it is collectively felt as a necessary next step in the group’s process, and (3) as a facilitation tool used by an individual to affect group processes.

In a few cases, complete quiet was a part of the context in which the entire experience happened and was identified as a shifting factor. In others, interviewees mentioned the silence that they noted in an otherwise word- or sound-filled environment. For some, silence was an indicator of individuals acknowledging one another, listening deeply, or feeling a sense of connection with them, whereas for others it was a time to connect with themselves. Finally, there were participants who described their silent time together in the group as a collectively and tacitly understood next step in their process. One individual shared how his own silence facilitated groups into collective resonance.

“I shared [my story] and the silence afterward was really important. It was a palpable sense of people holding me, holding my story. And I actually get a sort of chill now just thinking about it because I think that was the turning point for me in the meeting . . . to have that silence to honor what had just been spoken, so that someone else wasn’t jumping in to fill the space, but everyone was just being with it.”

Shifting into Collective Resonance: Story

 

Half of the participants in this study identified the use of story or storytelling as a factor in the emergence of collective resonance in their group. Whether a storytelling format was used consciously as part of the design of the gathering or whether sharing of personal stories occurred spontaneously or within another context—a task-oriented one, for example—the effect appeared to be the same: to help shift the relationships and connections within the group in a positive direction. Knowing one another at a deeper level by knowing their story or a part of their story and also learning about oneself from the stories of others emerged as a significant finding of this study.

When they begin to speak with their own voice about their own truth and their own experience, something happens . . . they are communicating on this deeper level [because] they are coming out of their own experience. There are no right answers on these questions, there is only their unique experience.

Shifting into Collective Resonance: Place or Space

 

About half of this study’s participants mentioned that they were aware that either the place, the surroundings in which the group met, or the energetic space between group members had a significant effect on shifting into collective resonance. Some participants identified historical or other significance of the place in which the group met as important, whereas others noted the elements of the space itself, such as its layout, aesthetic beauty, or location in a natural environment. Two participants felt that the feeling within the group occupying the space could be altered in some way by ritual or intent. In each of these, in addition to the psychological, spiritual, energetic, or emotional dynamics that occurred between the people, a spatial element was identified as a significant shifting element of experience.

The building is a historic landmark, built in the 1700s. It has an old, wooden, creaky floor. So there’s that smell of old . . . sort of dusty, musty smell. So always, that’s part of the experience of entering that space. And when you sit down on the wooden bench, it creaks. It lets you know it knows you’re here. There are so many ways you’re announced . . . it’s just such an incredible place.

Shifting into Collective Resonance: Container Contraction

 

One widely shared element of experience, reported earlier in this summary, was a felt sense of expansion, of feeling bigger, both individually and collectively. In addition, some participants indicated that they felt a sense of oneness, of the individual’s personal boundary dissolving into the collective boundary. In this section, I share with the reader one factor that I believe influenced these phenomena, which is a contraction of the container, literal or metaphorical, that held the group. Sometimes the container was tangible, such as the walls of a room or walls of fog. Sometimes people made the space with their bodies, such as a circle of people standing or sitting. At times, the contracted boundary was an experience or a feeling, such as peripheral vision narrowing or a sense that the situation was being enacted in a bubble or as a microcosm of a larger experience. Darkness, too, such as at nightfall, was identified as contributing to a feeling of the environment contracting around the individual and group.

So now you are totally as if you’re embodied into your own world. Encased, embodied, enveloped, held. When the fog was this close, you couldn’t even see. You could hear little boats going by, if there were any, but hardly because it was too foggy for anybody to be out. But what it’s done is it’s made you—your senses—you can’t look at anything else. You only have each other.

Shifting into Collective Resonance: Shared Intent

 

“Shared intent,” “common goal,” and “group purpose”: these were some of the ways that participants in this research study communicated their belief that an important reason that their group shifted into what they called collective resonance is that there was a strong, shared intent existing between group members. Sometimes it was a common task that the group either chose or was given to accomplish. Sometimes it was not a task per se but a desire shared by participants. In some cases the collective intent existed at the outset of the group’s time together, or even prior to their gathering, whereas in others it emerged during the process. In all, however, the fact that the members of the group were in alignment on something that they wanted from the experience was expressed in interviews as important to the sense of collective resonance that was felt by the individual interviewee. Almost half of the total number of interviews included reference to shared intent as a significant factor in the group’s shift into resonance.

There was a common goal. People began to form, to put down [their differences]. There was such an energy toward a common goal . . . to get these people some food, to get these people a safe place to go. And with that common goal always in the center of the picture, people put down . . . the self-interest just fell away.

Shifting into Collective Resonance: Truth

 

The perception that the participants and others were connecting with their own truth and speaking it in the group was a significant factor in the shift into collective resonance, according to the one-third of my study’s participants who mentioned it specifically. Truth-telling in a general way and truth in terms of authenticity, or expressing the essence of who one is or what one believes, were the two main ways this theme was expressed. The content of the truth was less important than the willingness to uncover what it was and the perceived courage to speak it aloud in a group of people.

Several participants noted that truth-telling had a field effect in the group, that when individuals speak from their own truth, it gives others permission to do the same. One person elaborated on how being authentic can be a leadership tool.

I think it’s about speaking the truth. And when you hear the truth, you relax. And if somebody says something to you and it doesn’t feel like the truth to you, whether it’s conscious or unconscious, you say, we’re not on the same playing field here.

Shifting into Collective Resonance: Sound and Vibration

 

In about one-third of the experiences of collective resonance that were described to me, participants identified sound or vibration as a significant shifting factor. These participants were aware of an energetic component to the experience, an effect on the individual and the group produced by the physical energy in either sound waves or movement of air caused by the body or by vibration from another source, such as a drum. In some cases the vibrational component was an expected part of the group experience and in others it occurred spontaneously and unexpectedly.

Four main ways in which sound or vibration affected group process were through music or musical instruments, through singing, through physical movement or vibration, and through the human voice in speech. In two cases, facilitators consciously use sound to affect group process. One sings or makes sounds to amplify what she fee